cTrader Desktop Connection Problems

Created at 21 Oct 2022, 16:41
Spotware's avatar


Joined 23.09.2013

cTrader Desktop Connection Problems
21 Oct 2022, 16:41

Dear traders,

We have received lately a lot of reports regarding problems in connecting and singing into cTrader Desktop application. After investigating the reports, the issue seems to have been caused by a recent Windows update. In order to resolve the problem, you need to download the file found here and follow the steps below.

1. Double click on the file

2. In the pop up that will appear, click Run

3. In the next one, click Yes.

4. In the last one, click Ok.

Best regards,

cTrader Team



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