Windows 2016 Datacentre cAlgo download ERROR -2146697202

Gwave's avatar

Gwave since: 26 Oct 2014;

  04 Apr 2018, 04:43
Windows 2016 Datacentre cAlgo download ERROR -2146697202

Hi Guys

I am trying to download cAlgo onto a VM ( AZURE ) but i keep getting ERROR -2146697202. Can you please help, MT4 downloads well but cAlgo and cTrader won't install due to the above ERROR. In install - Notepad it says,

URLDownloadToCacheFile failed with HRESULT ' -2146687202'

Error: An error occured trying to download 'http://fxpro.ctrader.com/cAlgo-FxPro.application'

Any help will be much appreciated.

Regards

Effective Trading.
PanagiotisCharalampous's avatar

PanagiotisCharalampous since: 13 Jan 2017;

  04 Apr 2018, 09:30

Hi Gwave,

Can you try to download the application from this link and let me know if it works?

Best Regards,

Panagiotis

Head of Community Management at cTrader
Gwave's avatar

Gwave since: 26 Oct 2014;

  04 Apr 2018, 13:27

Hi Panagiotis

It worked straight away. You're a life safer. Cheers mate.

Is there anything i should be aware of for the future or i need to change ...... ?

Kind Regards

Gwave

Effective Trading.
PanagiotisCharalampous's avatar

PanagiotisCharalampous since: 13 Jan 2017;

  04 Apr 2018, 14:12

Hi Gwave,

The reason of the problem is described here. Replacing http to https seems to bypass the problem. In case you face this in the future again, have it in mind.

Best Regards,

Panagiotis

Head of Community Management at cTrader
Gwave's avatar

Gwave since: 26 Oct 2014;

  19 Jun 2019, 14:02
RE:

Panagiotis Charalampous said:

Hi Gwave,

The reason of the problem is described here. Replacing http to https seems to bypass the problem. In case you face this in the future again, have it in mind.

Best Regards,

Panagiotis

Hi Panagiotis

My VM windows machine has been updated with the "lastest Windows update" and this problem has recurred again. I can't seem to download cTrader again.

Your help will be most appreciated as i can't seem to resolve this issue. Please see below for the reason(s) coming up when i try to download cTrader.

APPLICATION SUMMARY

                * Installable application.

                * Trust url parameter is set.

ERROR SUMMARY

                Below is a summary of the errors, details of these errors are listed later in the log.

                * Activation of http://fxpro.ctrader.com/xTrader-FxPro.application resulted in exception. Following failure messages were detected:

                                + Deployment and application do not have matching security zones.

COMPONENT STORE TRANSACTION FAILURE SUMMARY

                No transaction error was detected.

WARNINGS

                There were no warnings during this operation.

OPERATION PROGRESS STATUS

                * [19-Jun-19 11:50:01 AM] : Activation of http://fxpro.ctrader.com/xTrader-FxPro.application has started.

                * [19-Jun-19 11:50:03 AM] : Processing of deployment manifest has successfully completed.

                * [19-Jun-19 11:50:03 AM] : Installation of the application has started.

ERROR DETAILS

                Following errors were detected during this operation.

                * [19-Jun-19 11:50:03 AM] System.Deployment.Application.InvalidDeploymentException (Zone)

                                - Deployment and application do not have matching security zones.

                                - Source: System.Deployment

                                - Stack trace:

                                                at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri& appSourceUri, String& appManifestPath)

                                                at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)

                                                at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)

                                                at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)

                                                at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)

--- End of stack trace from previous location where exception was thrown ---

                                                at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

                                                at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)

                                                at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

Effective Trading.
PanagiotisCharalampous's avatar

PanagiotisCharalampous since: 13 Jan 2017;

  19 Jun 2019, 15:35

Hi Gwave,

Can you please try downloading FxPro cTrader from here and let me know if it fixes the problem? Else try downloading using a different browser.

Best Regards,

Panagiotis

Head of Community Management at cTrader
Gwave's avatar

Gwave since: 26 Oct 2014;

  19 Jun 2019, 16:01

Hi Panagiotis

Thanks for the reply but no joy. I am not sure what else to try, as i have tried all browsers and still the same ERROR message comes up.

Regards

Gwave

Effective Trading.