spot subscription stopped after some time

28 Dec 2018, 08:19spot subscription stopped after some time#1
ywsingposts: 1since: 28 Dec 2018


We are still evaluating the OpenAPI.

We found that, after we subscribed some spots, and after few hours, the feed did not receive any ProtoOASpotEvent message anymore. But the TCP connection seems to go on.

there was one such occurrence on 2018-12-21 15:18:57 UTC. Just want to know if anything that would affect the subscription? e.g. end of trading hours.

Thanks for help


28 Dec 2018, 09:28#2
Panagiotis Charalampousposts: 2978since: 13 Jan 2017

Hi ywsing,

Thanks for posting in our forum. Did you check cTrader UI to see if the subcribed symbols still receive spots?

Best Regards,


Head of Community Management at cTrader