trades stopped working via API 2.0 - TRADING_DISABLED

jayteasuk since: 25 Sep 2020;

  23 Mar 2021, 19:04
trades stopped working via API 2.0 - TRADING_DISABLED

has anything changed on the open API

im getting an error back when i try to make a trade against my demo account via the API 2.0

ProtoMessage{OrderErrorResponse{errorCode:TRADING_DISABLED, description:Trading is disabled}}

i have checked with pepperstone and nothing wrong with my demo account

it works via the frontend

my tokens are working and i just refreshed them again and same error

PanagiotisCharalampous's avatar

PanagiotisCharalampous since: 13 Jan 2017;

  24 Mar 2021, 08:09

Hi jayteasuk,

This means that either the account or the application has been disabled by the broker. You need to go back to your broker to investigate further.

Best Regards,

Panagiotis 

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Head of Community Management at cTrader

jayteasuk since: 25 Sep 2020;

  31 Mar 2021, 09:28
RE:

PanagiotisCharalampous said:

Hi jayteasuk,

This means that either the account or the application has been disabled by the broker. You need to go back to your broker to investigate further.

Best Regards,

Panagiotis 

Join us on Telegram 

I've logged a ticket with pepperstone but not joy in getting it working again yet

I'm able to make trades through the front end trading application so the accounts are not disabled. 

Is there anything it could be in the spot ware side, it's not worked since 19th March? 

PanagiotisCharalampous's avatar

PanagiotisCharalampous since: 13 Jan 2017;

  31 Mar 2021, 10:44

Hi jayteasuk,

There is no issue on the API and the message is clear. Maybe the broker disabled trading for your application on the API in general. They need to check.

Best Regards,

Panagiotis 

Join us on Telegram 

Head of Community Management at cTrader

jayteasuk since: 25 Sep 2020;

  08 Apr 2021, 11:51
RE:

i managed to resolve this by rebooting my server

PanagiotisCharalampous said:

Hi jayteasuk,

There is no issue on the API and the message is clear. Maybe the broker disabled trading for your application on the API in general. They need to check.

Best Regards,

Panagiotis 

Join us on Telegram