Viewing copied positions?

15 Mar 2019, 16:44Viewing copied positions?#1
ycompposts: 90since: 16 Oct 2013

I set up a demo account as a stragegy.

Got a link from it.

Used the link to link to a different demo account.

Opened a trade in the strategy account.

I can't view it in the copy mirror account.

I tried this several times with some more demo accounts. 

All are the same. They show 0 funds because I alllocated all the funds to the strategy.

But they don't show the positions when i create them in the strategy.

How do I view copied positions?

15 Mar 2019, 17:52#2
Panagiotis Charalampousposts: 2721since: 13 Jan 2017

Hi ycomp,

Copied positions are only visible in cTrader Copy section. To see them you need to select the subaccount that is copying the strategy. If you still cannot see the copied positions, please send us some screenshots of both the strategy page and the subaccount page to investigate further.

Best Regards,

Panagiotis


Head of Community Management at cTrader
15 Mar 2019, 20:55RE:#3
ycompposts: 90since: 16 Oct 2013

are you saying in the broker client that has the account that is copying the strategy, that it should have a subaccount under the account that now shows $0.00 (because funds were withdrawn by copying)?

I'm not really sure what a subaccount is.

The source of the strategy is a ct.spotware.com/copy web browser instance I am using .. should I be looking for subaccounts there instead? 

 

Panagiotis Charalampous said:

Hi ycomp,

Copied positions are only visible in cTrader Copy section. To see them you need to select the subaccount that is copying the strategy. If you still cannot see the copied positions, please send us some screenshots of both the strategy page and the subaccount page to investigate further.

Best Regards,

Panagiotis

 

15 Mar 2019, 20:56#4
ycompposts: 90since: 16 Oct 2013

also in the broker client that is copying, there is no copy icon on the left, only analyze, automate and trade

18 Mar 2019, 10:16#5
Panagiotis Charalampousposts: 2721since: 13 Jan 2017

Hi ycomp,

Subaccounts appear under the main account in cTrader Copy. See image below

cTrader Copy section is only available to brokers that offer the service. Who is your broker?

Best Regards,

Panagiotis


Head of Community Management at cTrader
18 Mar 2019, 10:26#6
ycompposts: 90since: 16 Oct 2013

I think I understand, I need to install cTrader Copy from the broker - I was just testing it out with the spotware cTrader copy and couldn't see any subaccounts

21 Mar 2019, 10:00#7
ycompposts: 90since: 16 Oct 2013

ok, this is my understanding now...

even if cTrader broker has copy enabled AND displays a copy icon in the cTrader Windows Desktop application, you still can only view copied positions by logging into the ct.BROKER.com/copy url in the web browser, correct?

 

also is there a list anywhere or brokers who support copy and to what level - or can you email me the list if it is not on the web?

21 Mar 2019, 10:15#8
Panagiotis Charalampousposts: 2721since: 13 Jan 2017

Hi ycomp.

You can find some here.

Best Regards,

Panagiotis


Head of Community Management at cTrader
21 Mar 2019, 10:19#9
ycompposts: 90since: 16 Oct 2013

in the demo copied account it says "*Net and Gross Profits are updated with 1 minute delay"

does that happen live also? or is just because of demo?

21 Mar 2019, 10:22#10
Panagiotis Charalampousposts: 2721since: 13 Jan 2017

Hi ycomp,

It applies for both types of accounts.

Best Regards,

Panagiotis


Head of Community Management at cTrader