Copy function not working properly

RE:

This is the link to the strategy.

https://ct.tradeviewforex.com/copy/strategy/3723?c=EGUoLKMm&i=2178

Also,I have real account following above strategy,1002353.
The deal was supposed to be copied. 

PanagiotisCharalampous said:

Hi ctid1006205,

I cannot find such a strategy in cTrader Copy. Can you send me a link to the strategy? Also you have not provided the relevant deal from the strategy that was supposed to be copied.

 Best Regards,

Panagiotis 

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RE: RE:

Hi, Panagiotis Charalampous

you investigating now?

why no reply.

ctid1006205 said:

No, It was not like that. there is no position ID for followers, I mean it should have open the position which got TP, but not opened.

I show you screen shot. history sorted by opening time.

First, this is provider's history. Red mark is the position that was not copied.

Second, this is follower's history. Because the position was not copied,result is totally different.

PanagiotisCharalampous said:

Hi ctid1006205,

I still do not have all the information I need. I asked for the position ID for which you expected the TP to be triggered but was not. I was expecting the follower's position ID but you have provided your strategy provider's DID. Can you please provide the follower's position ID as well as a screenshot showing that this trade was not copied correctly?

 Best Regards,

Panagiotis 

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