wrong calculating fee

urai since: 12 Sep 2019;

  08 Apr 2021, 08:36
wrong calculating fee

Hello

I have 2 strategies , "OldRelax" is free but it receives fee! "Matrix1" is not free but no receives fee , What is the problem ?

https://ct.spotware.com/copy/strategy/26764

https://ct.spotware.com/copy/strategy/26767

PanagiotisCharalampous's avatar

PanagiotisCharalampous since: 13 Jan 2017;

  08 Apr 2021, 09:15

Hi urai,

Please provide some more information regarding this e.g. screenshots showing the transactions that you are referring to.

Best Regards,

Panagiotis 

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Head of Community Management at cTrader

urai since: 12 Sep 2019;

  08 Apr 2021, 14:28
RE:

PanagiotisCharalampous said:

Hi urai,

Please provide some more information regarding this e.g. screenshots showing the transactions that you are referring to.

Best Regards,

Panagiotis 

Join us on Telegram

Every thing is clear sir , look at "total commission acquired" of both , free strategy (oldRelax) has 1619 usd fee , but paying (Matrix1) has 245749971.61 usd Total volume copied live but  zero total commission acquired

It is Screenshot of "account for fees" (both of strategies have same account fee)