Random close of the app

dynamites since: 05 Dec 2019;

  16 Jun 2020, 00:24
Random close of the app

Hi.

With the latest update of the Android app I'm experiencing random and continuous closing  of the app.

It usually happens when I switch to the advanced charting section or I switch to different pairs.

It's quite annoying. I'm on nougat 7.0, stock, updated.

Anyone else?

Thanks.

PanagiotisCharalampous's avatar

PanagiotisCharalampous since: 13 Jan 2017;

  16 Jun 2020, 08:37

Hi dynamites,

Please send us some troubleshooting information (Tap seven times on the application logo inside the main menu) the next time this happens.

Best Regards,

Panagiotis 

Join us on Telegram

Head of Community Management at cTrader

dynamites since: 05 Dec 2019;

  17 Jun 2020, 02:48
RE:

PanagiotisCharalampous said:

Hi dynamites,

Please send us some troubleshooting information (Tap seven times on the application logo inside the main menu) the next time this happens.

Best Regards,

Panagiotis 

Ok done