My app opens with only WiFi not 4G.

iwlia0205@gmail.com since: 10 Jun 2021;

  10 Jun 2021, 03:24
My app opens with only WiFi not 4G.

Hi, guys

I can't open C trader app with 4G but its working in Only Wifi zone. 
 

I have used it for 3yrs without any problems 

but its not working suddenly. 
 

All Same circumtances but I dont know why its not open with 4G. 
 

Is there someone have a solutions? 
thank you in advance. 

mohanrajdeenadayalan since: 01 Jun 2021;

  15 Jun 2021, 12:40
C trader APP NOT Working on 4G

Hi,

  I’m from Australia,

im having Telstra Mobile data connection and Vodaphone mobile data connection

i have iPhone 11pro all software up to date.

suddenly C trader app stopped working on Telstra 4G network for the past 40 days.

it was working fine before.

But my recent bought Vodaphone 4G mobile data sim makes this C trader app works fine on my IPhone.

I checked with Telstra network technical team, Apple Support , no one can find out this issue.

any help from the community pls.

can any one send the details to contact C trader App support.

thanks

Mohan

mohanrajdeenadayalan@gmail.com

PanagiotisCharalampous's avatar

PanagiotisCharalampous since: 13 Jan 2017;

  15 Jun 2021, 14:04

Hi mohanrajdeenadayalan,

We had several reports regarding this issue with this ISP. The issue seems related with specific ISP providers and there is not much we can do about this unfortunately.

Best Regards,

Panagiotis 

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