EURUSD 4h chart

14 Mar 2019, 15:23EURUSD 4h chart#11
hmozahemposts: 8since: 11 Mar 2019

yes I will email right away thank you

16 Mar 2019, 12:30RE:#12
GlenHendriksposts: 18since: 28 Nov 2018

hmozahem said:

Why is my EURUSD 4h timeframe looking like that? the other timeframes are normal but every time i switch to the 4h it shows just these candles, i tried zooming in and out, i tried another EURUSD on another workplace and still the same issue, this is one of my favourite pairs to trade so if someone can help it would be much appreciated

This was happening to mee with weekly charts on Friday.

17 Mar 2019, 19:07#13
hmozahemposts: 8since: 11 Mar 2019

did you find a fix?? 

18 Mar 2019, 11:24#14
Panagiotis Charalampousposts: 2446since: 13 Jan 2017

Hi hmozahem,

I am still expecting from you an email for a TeamViewer connection. We need to connect to your computer to inspect the issue.

Best Regards,

Panagiotis


Head of Community Management at cTrader
18 Mar 2019, 15:10RE: RE:#15
Panagiotis Charalampousposts: 2446since: 13 Jan 2017

GlenHendriks said:

hmozahem said:

Why is my EURUSD 4h timeframe looking like that? the other timeframes are normal but every time i switch to the 4h it shows just these candles, i tried zooming in and out, i tried another EURUSD on another workplace and still the same issue, this is one of my favourite pairs to trade so if someone can help it would be much appreciated

This was happening to mee with weekly charts on Friday.

Hi Glen,

The issue seems to be fixed when you clean your browser's cache. Can you please try a hard refresh (Ctrl+F5)  and let us know if it resolves the issue?

Best Regards,

Panagiotis


Head of Community Management at cTrader