Chart scaling is very glitchy

15 Jun 2019, 00:36Chart scaling is very glitchy#1
Kafeldomposts: 14since: 09 Mar 2019

When I'm out've the house I use a macbook pro, thus I have to use the web version of Ctrader.
Now I don't mind using the web version, I think its half descent, but the chart scaling makes it unworkable.

Whenever I want to scale the chart (make candles bigger or smaller), it just flips out. 

Basically I can only have the chart fully zoomed in or out. Now I could use the zoom function in the left bar, but that's very counter intuitive.

 

Thanks in advance

 

Kafeldom

18 Jun 2019, 11:54#2
Panagiotis Charalampousposts: 3552since: 13 Jan 2017

Hi Kafeldom,

We are planning improvements in the zooming functionality. Stay tuned!

Best Regards,

Panagiotis


Head of Community Management at cTrader
11 Jul 2019, 19:35#3
Kafeldomposts: 14since: 09 Mar 2019

Is there any timeframe for this? When will the improvements be implemented... Makes using Ctrader web impossible for me

 

Thanks

17 Jul 2019, 11:35#4
Panagiotis Charalampousposts: 3552since: 13 Jan 2017

Hi Kafeldom,

We plan to release new zooming functionality in v3.7 of the desktop application. For the web version we do not have an estimation yet.

Best Regards,

Panagiotis


Head of Community Management at cTrader
09 Sep 2019, 12:52RE:#5
ryanwyatt1308posts: 1since: 09 Sep 2019

Kafeldom said:

When I'm out've the house I use a macbook pro, thus I have to use the web version of Ctrader.
Now I don't mind using the web version, I think its half descent, but the chart scaling makes it unworkable.

Whenever I want to scale the chart (make candles bigger or smaller), it just flips out. 

Basically I can only have the basketball legends chart fully zoomed in or out. Now I could use the zoom function in the left bar, but that's very counter intuitive.

 

Thanks in advance

 

Kafeldom

Stay tuned for the next release.

20 Sep 2019, 10:23RE:#6
GlenHendriksposts: 27since: 28 Nov 2018

Kafeldom said:

When I'm out've the house I use a macbook pro, thus I have to use the web version of Ctrader.
Now I don't mind using the web version, I think its half descent, but the chart scaling makes it unworkable.

Whenever I want to scale the chart (make candles bigger or smaller), it just flips out. 

Basically I can only have the chart fully zoomed in or out. Now I could use the zoom function in the left bar, but that's very counter intuitive.

 

Thanks in advance

 

Kafeldom

A wider vertical scale would be helpful. Now there is a maxfixed vertical scale that I can not drag any further up in cTrader Web. Which is a hinderance when I have charts scrolled all the way to the right side to view as much of the history as possible. But if that history coveres a wide vertical range then the scale is to compressed vertically without me being able to increase that vertical range. Would be very helpful if this was fixed.