My ROI is wrong

Perseverance since: 12 Jul 2022;

  12 Jul 2022, 19:25
My ROI is wrong

My account's monthly ROI is wrong.
The balance of my month of July is positive, why my ROI of the month of July is -9%?
This account is linked to myfxbook where the monthly ROI is correct.
How can I report the problem?

PanagiotisCharalampous's avatar

PanagiotisCharalampous since: 13 Jan 2017;

  13 Jul 2022, 08:35

Hi Perseverance,

You can provide us with more details here and we will check.

Best Regards,

Panagiotis 

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Head of Community Management at cTrader

Perseverance since: 12 Jul 2022;

  15 Sep 2022, 21:05
RE:

PanagiotisCharalampous said:

Hi Perseverance,

You can provide us with more details here and we will check.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Thanks for the reply, what details do you need?
For me it is very important that it is verified because I am a signal provider.

PanagiotisCharalampous's avatar

PanagiotisCharalampous since: 13 Jan 2017;

  19 Sep 2022, 10:46

Hi Perseverance,

We need the strategy name and link and an explanation why you think the ROI is wrong and what the correct value should be.

Best Regards,

Panagiotis 

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Head of Community Management at cTrader

Perseverance since: 12 Jul 2022;

  20 Sep 2022, 09:55
RE:

PanagiotisCharalampous said:

Hi Perseverance,

We need the strategy name and link and an explanation why you think the ROI is wrong and what the correct value should be.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Hi PanagiotisCharalampous,

the strategy's name is Gravity. The July ROI is wrong.

Link ctrader copy: https://ct-sc.icmarkets.com/copy/strategy/48766
The balance of 30th June is 153.67, balance 31th July 173.56.
7th July deposit of 35 euros, but the next day these 35 euros were withdrawn..
The ROI of myfxbook to which this account is linked is correct (+14.37%).

Link myfxbook: https://www.myfxbook.com/members/myfxluke/gravity/9567100

Best Regards

PanagiotisCharalampous's avatar

PanagiotisCharalampous since: 13 Jan 2017;

  20 Sep 2022, 10:08

Hi Perseverance,

The ROI looks correct to me. It seems there is a significant number of trades between the deposit and withdrawal periods so this affects your ROI calculation. As I can see, you had a drawdown, you deposited money to avoid a stop out and them made a witdrawal. This is considered in your ROI calculation.

Best Regards,

Panagiotis 

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Head of Community Management at cTrader

Perseverance since: 12 Jul 2022;

  22 Sep 2022, 14:38
RE:

PanagiotisCharalampous said:

Hi Perseverance,

The ROI looks correct to me. It seems there is a significant number of trades between the deposit and withdrawal periods so this affects your ROI calculation. As I can see, you had a drawdown, you deposited money to avoid a stop out and them made a witdrawal. This is considered in your ROI calculation.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Hi PanagiotisCharalampous

There was no margin call, I have made the withdrawal, not them, so this does not have to be calculated on the ROI

PanagiotisCharalampous's avatar

PanagiotisCharalampous since: 13 Jan 2017;

  22 Sep 2022, 14:41

Hi Perseverance,

I did not wtite anywhere that there was a margin call or that anybody else than you made a withdrawal.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Head of Community Management at cTrader