SecurityListRequest does not seem reliable

12 Feb 2019, 08:07SecurityListRequest does not seem reliable#1
ctid731646posts: 21since: 12 Feb 2019

I am testing calling SecurityListRequest after every logon, but sometimes I get back SecurityList (quickly), sometimes do not get it at all. Are there any limitations or requirements to use this API? What about request ID (320)?

 

Thank you

12 Feb 2019, 09:43#2
Panagiotis Charalampousposts: 2168since: 13 Jan 2017

Hi ctid731646,

Thanks for posting in our forum. How do you read the messages from the stream? Do you just read once after to send the message or do you have a listener that constantly checks for incoming messages?

Best Regards,

Panagiotis


Head of Community Management at cTrader
12 Feb 2019, 16:02#3
ctid731646posts: 21since: 12 Feb 2019

I have listener that constantly reads incoming messages.

12 Feb 2019, 16:06#4
Panagiotis Charalampousposts: 2168since: 13 Jan 2017

Hi ctid731646,

Thanks for the clarification. To investigate further please post a message and the exact time that was sent for which a reply has not been received. Also please let us know the proxy you used to connect.

Best Regards,

Panagiotis


Head of Community Management at cTrader
12 Feb 2019, 16:54#5
ctid731646posts: 21since: 12 Feb 2019

For example this one:

8=FIX.4.4|9=93|35=x|49=fxpig.1000575|50=Trade|56=cServer|57=TRADE|34=2|52=20190212-03:36:17.788|320=1|559=0|10=119|

proxy: h45.p.ctrader.com

Thank you

15 Feb 2019, 16:08#6
ctid731646posts: 21since: 12 Feb 2019

This is getting wierder, I am getting similar experience with OrderMassStatusRequest. Is there some issue if I within short time restart application and send same messages with same sequence ids?

18 Feb 2019, 11:00#7
Panagiotis Charalampousposts: 2168since: 13 Jan 2017

Hi ctid731646,

We have released an update during the weekend. Can you please try again and let us know if you still have this issue?

Best Regards,

Panagiotis


Head of Community Management at cTrader
20 Feb 2019, 20:44#8
ctid731646posts: 21since: 12 Feb 2019

Still have this issue occasionally.

21 Feb 2019, 08:09#9
ctid731646posts: 21since: 12 Feb 2019

Actually, I have not seen issue today with this message. I have other issues, but this can be closed. Thank you