cant connect to the fix api 'trade connection'

RE:

PanagiotisCharalampous said:

Hi there,

Make sure you are using the correct credentials. You can also use our FIX API example to verify that you are sending the correct messages.

Best Regards,

Panagiotis 

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thanks for your reply- the credentials are correct and market data (price) connects ok (just the trade session does not) and the FIX sample document does not help either, can I ask you to send an anonymous sample MarketDataRequest FIX message that works fine. I can then compare tag for tag.

Hi there,

You can use the FIX API example to get the expected messages. You can also use it with your credentials to check if you can login or not.

Best Regards,

Panagiotis 

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Head of Community Management at cTrader
RE:

PanagiotisCharalampous said:

Hi there,

You can use the FIX API example to get the expected messages. You can also use it with your credentials to check if you can login or not.

Best Regards,

Panagiotis 

Join us on Telegram

Panagiotis,

Can you please confirm the credential in the original message are correct and pointing to the correct live endpoint on your side. And please can  you send the latest FIX API document. We can connect to the price data session ok, its just the trade session that we are having issues with. The FIX api sample document/ page does not help we have been through all of this.

On the market data connection:

the below is a copy/paste from the IC Market API document (cTraderFixApi_v2.16.1) - that I have implemented against.
This is what it says:

6.3. Market Data Request
Request
8=FIX.4.4|9=131|35=V|49=theBroker.12345|56=CSERVER|34=3|52=20170117-
10:26:54|50=QUOTE|262=876316403|263=1|264=1|265=1|146=1|55=1|267=2|269=0|269=1|10=094|

Response
8=FIX.4.4|9=134|35=W|34=2|49=CSERVER|50=QUOTE|52=20170117-
10:26:54.630|56=theBroker.12345|57=any_string|55=1|268=2|269=0|270=1.06625|269=1|270=1
.0663|10=11

You see in the response, the quantities available at Top of the Book are missing - exactly as I see it happening right now. May be it is like that by design. We only need to know what default quantities to expect? 
FYI, the quantity available is delivered in TAG 271 - which as you can see from their example above is missing. Price is in TAG-270.

Hi,

1) We could not reproduce any issues signing in to trade sessions.  If still have trouble logging in to the TRADE session please send me the credentials you use together with your password at community@spotware.com and I will investigate further.

2) If you subscribe to top of the book values (264=1) you will not get sizes. Sizes are only returned for depth subscriptions. Regarding 

"Your API states that we could."

I am not sure where is this stated. Our example messages show clearly that tag 271 is not returned for spot subscription. Can you please point it to us so that we can correct it?

Best Regards,

Panagiotis 

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Head of Community Management at cTrader