Anonymous  since: 03 Jun 2019; 
 01 Sep 2019, 17:29

Dear Spotware  ,  

for the last four weeks i have been connected to the proxy Bangkok-1 , with a very good proxy latency  (3 ms one way ) , however for the past four weeks the Server Latency has been .... nothing , nada , no connection , so i have been doomed to use my Ipad for the past four weeks ...  can i request to delete this Bangkok -1 connection , its a gateway to nowhere .. when i used the demo account I'm connected to Singapore never ever to this Bangkok-1 thing  ..  I'm with ICmarkets 

kind regards 


Panagiotis Charalampous's avatar
Panagiotis Charalampous since: 13 Jan 2017; 
 02 Sep 2019, 09:46

Hi heinvan,

Can you please share some screenshots demonstrating this problem so that we can check further?

Best Regards,


Head of Community Management at cTrader