@cTrader openApi Server failed:  29 Jun 2022, 20:30

Hi Support,

Today, at 13:49 to 13:55 in UTC, cTrader openApi server was down or failed to access.

The problem was that apps can authorize apps but some live accounts can not be authorize. therefore, lots of position information are unavailable.

How could it happen?

We can not implement each kind of failure of the server. We are implementing apps on the assumption that openApi server works correctly when it is on.

Regards

@Problem using icMarkets cTrader:  06 Jun 2022, 04:58

Hi,

I used spotware desktop app until now.

My client asked to run the cBot on icMarkets cTrader.

I realized thant icMarkets cTrader doesnot support net6.0. so I have to rewrite codes.

I am using nuget package of Websoket.client.

As I started the cBot, following error is occured.

Crashed in OnStart with FileNotFoundException: Could not load file or assembly 'System.Threading.Tasks.Extensions, Version=4.2.0.0, Culture=neutral, PublicKeyToken=cc7b13ffcd2ddd51' or one of its dependencies. The system cannot find the file specified.

Websoket.client uses System.Threading.Tasks.Extensions 4.5.2

How can I solve this problem?

Or Can I use a cBot for an icmarkets live account in spotware cTrader? then I can use the original version of cBot without any modification.

Kind regards

@How to Get number of Followers and Copying capital:  24 May 2022, 19:43

Hi,

We provide copying signal from some accounts.

is there any OpenAPI endpoint to get the number of followers and the copying capital for a certain account?

Kind regards

@Unable to log onto my live accounts:  14 May 2022, 03:36

Hi Amusleh,

we've got same problem. 

already established connections are still working, but we tried to restart the app and couldn't connection wit old proxy address.

Is it not better for clients that you enable to establish new connection with OLD and new proxies?

Because we have 20 apps and to change all these apps make us not really happy.

Some apps are working with real money and hundreds followers are copying our accounts.

Kind regards

@IAccount.StopoutLevel:  24 Apr 2022, 23:14

Hi,

is the IAccount.StopoutLevel in % or just a proportion?

E.g. if my account has a stop out level as 30%, is the value of IAccountStopOutLevel 30 or 0.3?

kind Regards

@Refresh the token doesn't work:  17 Apr 2022, 17:08

Hi,

My app tried to refresh token with refresh token since Apr. 16.

It didn't work until now.

My app has an automatic token refresh system. It had been working since several months. 

Is there any problem at cTrader server side?

kind regards

@ProtoOADealListByPositionIdReq and ProtoOADealListByPositionIdRes:  04 Mar 2022, 11:50

Hi,

I am developing a trading app with old version of Open API Library.

There is an OpenApiMessageFactory where request messages are created, response messages are parsed.

There is no ProtoOADealListByPositionIdReq and ProtoOADealListByPositionIdRes creator.

In new version of OpenApi.Net are they neither.

Can you tell me where I can get the functions for these req/res?

kind regards

@Partial Fill or Partial Close:  05 Jan 2022, 12:28

Hi Amusleh,

if an order partially filled by multiple positions, and the positions have same order ID and position IDs, what are difference of these positions? How can I differentiate them? Are there any other IDs which differ from each other?

@Partial Fill or Partial Close:  04 Jan 2022, 22:05

Hi,

Usually I request order with clientOrderId, so after the order is placed, I can identify the order with clientOrderId and get OrderId and PositionId.

If the order is partially filled, e.g. in two positions, is OrderId same in both positions? and PositionId too?

Will I get the two filled positions in ProtoOAExecutionEvent?

If the position is partially closed e.g. in two deals, is PositionId same in both deals? and OrderId too?

Kind regards

@Frame_too_long:  04 Jan 2022, 22:01

amusleh said:

Hi,

We are aware of this issue and we are investigating to find the cause of it.

Thanks for reporting.

Hi Amusleh,

is there any update about issue?

I can not run the app since two days. 

Can a new app with new auth datas work?

Kind regards